After placing your order, a confirmation page will appear and you will be sent an email receipt. Better yet, if you sign up for an account, it will be shown in your purchase history.
Yes, you can make changes to your order until you get the shipping confirmation by email. Please email us at email@example.com.
You will receive a shipping confirmation email with your tracking number once your shoes are shipped. If for any reason you are concerned about your package, send us an email and weʻll get back to you as soon as we can.
We place some of our styles on sale seasonally and put the ones that are soon to be discontinued in clearance. We calculate our sale prices by discounting from the original price of a base or strap.
All of our shoe combinations are the prices of both the strap and shoe base combined. Sometimes a shoe combination can have a strap that's in clearance, but not the base shoe. Meaning the price reflected accounts for just the strap being 65% off.
Please note that all of our sale items are also final sale. If it is your first purchase, we're happy to exchange it for a different size or a different style that is equal to or lesser than the value of the shoe you purchased.
Yes! If you bought an item that went on sale or a further reduction within 7 days of your order, we're happy to refund you the difference in price. Just email us at firstname.lastname@example.org.
Our online inventory is being continuously updated, but on rare occasions we may run out of something before our system is updated. If that happens, we will gladly reimburse you or work with you to find a comparable item.
When an item is on pre order it means that our wonderful team in Brazil is still working hard to manufacture our products and send it to us. Weʻll put the items online because we want you to get first dibs on our product, and we will prioritize youʻre shipment to get it to you as soon we do.
We process our orders through Shopify by default and Paypal, Google or Amazon Pay if you choose it at checkout. We process international orders through Stripe. Each company individually encrypts the credit card information so that we don’t ever have your full details. If your credit card company sends a notification that someone in Nebraska is purchasing furniture with your Amex, don’t worry, it’s not us.
We do! If you are looking for shoes for runway shoes, photoshoots, or bridal parties, please contact us at email@example.com. We offer a sliding scale discount based on how many shoes you are ordering, starting at 20% off.