Terms + Conditions

This website is operated by Alterre Shoes. Throughout the site, the terms “we”, “us” and “our” refer to Alterre Shoes. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 - GENERAL

The brand Alterre Shoes and associated website is owned and operated by SI Design and Consulting, Inc. a Florida company with an address at 125 Turnberry Drive Atlantis, FL 33462. Our brand office is operated out of the State of New York at the address 373 Broadway Rm D03 New York, NY 10013.

 

SECTION 2 - OTHER SITE POLICIES REGARDING YOUR PRIVACY AND TERMS OF SALE

Please review our Privacy Policy Notice, and Customer Service Policies which are incorporated by reference into these Terms of Use and Conditions of Sale (together "Website Policies"). All of our Website Policies apply to your visits to our Website, as well as all purchases from our Website.

 

SECTION 3 - LICENSE AND SITE ACCESS

alterreny.com grants visitors to our Website a limited, non-exclusive, and non-transferable license to access, visit, and make personal use of the contents of our Website, but not to download any portion of the Website. The limited license does not permit your resale or commercial use of our Website, nor does it permit you to collect or use our product listings, descriptions, or prices included therein, nor does it permit any derivative use of our Website. You may not use framing techniques, meta tags, or similar technologies with respect to the Website, our trademarks, or other proprietary information.

This limited license is terminated upon any unauthorized use of our Website. You are responsible for any damages or other harm arising out of your unauthorized use of our Website and its content. Alterre Shoes will not be liable for any use of the Website and its content made by you which violates applicable laws and regulations, and our Website Policies.

 

SECTION 4 - ESTABLISHING AN ACCOUNT

We do not sell products or services for purchase by children. If you are under 18, or under the age of majority in your state, you may only purchase products or services from our Website with the consent of a parent or guardian. You must establish an account with us in order to purchase products or services from our Website. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information. You agree to update your information when necessary to keep your account information current and accurate. You are responsible for strictly maintaining the confidentiality of your account information and password, and for restricting access to such information and to your computer. You agree to be responsible for all activities that occur under your account or password.

 

SECTION 5 - ACCEPTANCE OF YOUR ORDER

Upon your placement of an order through our Website, we will send you an email providing details of your purchase. Acceptance of an order is not complete until the order has been packed for shipment. A transaction contract is completed upon our dispatch of an order for shipment, at which time we will send you an email confirming shipment and provide tracking information. This transaction contract is completed in the State of New York.

 

SECTION 6 - PAYMENT

alterreny.com accepts payment made by Visa, MasterCard, American Express, and any other methods which are advertised on our Website. Payment will be charged upon placing the order. If an item ordered is out of stock, customers will be notified by email and will be refunded if he or she does not want to do an exchange. All payment transactions on this website are processed by a secure online payment agent that encrypts your credit card details in a secure hosted environment.

 

SECTION 7 - ORDER TRACKING

The tracking number for your order will be emailed to you when it is shipped.

 

SECTION 8 - RETURNS, CANCELLATIONS, AND REFUNDS

Login to your account and view "Order History" to track the status of your order and payment details.

 

SECTION 9 - PERSONAL USE

Products offered for sale through our Website are only for personal use, and not for resale. By placing an order through our Website, you certify that you are purchasing our products for your personal use only and not for resale. We reserve the right to refuse orders which, we reasonably believe, are intended for resale.

 

SECTION 10 - PRICING AND PRODUCT/SERVICE AVAILABILITY

Prices listed on our Website do not include sales tax. We are required by law to charge sales tax in applicable jurisdictions. Any sales tax charged will be calculated and displayed for your approval prior to final confirmation of your order.

Prices for our products are subject to change without notice and we reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 11 - FINAL SALE

All items marked "Sale" on our website are considered final sale and not eligible for refund or store credit, but can be exchanged for a different size. We only cover return shipping on your first order. These items can not be authorized for return under any circumstances. Gift Card purchases are also final sale and cannot be returned for a refund.

 

SECTION 12 - COPYRIGHT

All content on our Website, including but not limited to images, product descriptions, drawings, figures, logos, menus, webpages, graphics, colors, fonts, schemes, layouts, processes, functions, and software (collectively "Content") is the property of Alterre Shoes, and is protected by domestic copyright, and other intellectual property laws. Publication, reproduction, distribution, or modification of our Content, in whole or in part, is forbidden without the express written consent of Alterre Shoes.

If you believe that your work has been infringed by use or depiction on our Website, please contact us by e-mail at info@alterreny.com. So that we can properly evaluate your claim, please include the following: (i) a description of the work that you claim has been infringed; (ii) a description of the allegedly infringing material on our Website; (iii) a statement that you are either the copyright owner, or authorized to act on behalf of the copyright owner; and (iv) your name, address, telephone number, and e-mail address.

 

SECTION 13 - TRADEMARK

Alterre (collectively "Marks") is a registered trademark, trademark, or trade dress of SI Design and Consulting Inc. in the United States. Except with prior written approval, Alterre Shoes does not give permission to use the Marks in connection with any product or service. The Marks may not be copied, imitated or used, in whole or in part, without Alterre Shoes' prior written consent. All other trademarks not owned by SI Design and Consulting Inc. that appear on this site are the property of their respective owners, and are used with permission.

 

SECTION 14 - DISCLAIMERS

Alterre Shoes makes no representation or warranty of any kind, including the warranty of merchantability, fitness for a particular purpose, reliability, accuracy, non-infringement and the like, in connection with the use of our Website. The Website is provided by Alterre Shoes on an "As Is" and "As Available" basis. We make no warranty or representation that our Website will be continuous, uninterrupted, timely, secure, or error-free. From time to time, our Website may be unavailable due to maintenance or other reasons. Alterre Shoes makes no representations that our Website or sites that may be linked to it or from it are free from error.

You agree that we shall not be responsible for any defect, delay in transmission, deletion, error, or interruption of transactions or communications. You expressly agree that your use of our Website is at your sole risk. Alterre Shoes will not be responsible for any technical malfunctions or other problems with any computer system, servers, or communication provider, software, or failures resulting from technical problems or Internet traffic congestion, including injury or damage to your computer, or other hardware or software related to or resulting from using or visiting our Website. Alterre Shoes cannot guarantee that the use of our Website, our servers, or e-mail sent from our Website will be free of viruses or other harmful components.

 

SECTION 15 - LIMITATIONS ON LIABILITY

Alterre Shoes will not be liable for any direct, indirect, consequential, incidental, special, or punitive damages arising out of or relating to: (i) your use of our Website; (ii) your use of any site linked to or from our Website; (iii) information made available to you on or through our Website; (iv) or in connection with the purchase or use of any other products or services.

YOU EXPRESSLY AGREE THAT ALTERRE SHOES (INCLUDING ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND AGENTS) SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ALTERRE SHOES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, INCLUDING WITHOUT LIMITATION, ITS TERMINATION OR SUSPENSION, YOUR ACCOUNT, OR THIS AGREEMENT. IN NO EVENT WILL SI DESIGN AND CONSULTING, INC.'S TOTAL CUMULATIVE DAMAGES EXCEED ONE HUNDRED DOLLARS ($100.00).

If any problems arise with our Website or its Content, you agree that your only remedy is to stop using our Website. If you have any problems with products or services purchased through our Website, then you agree that your only remedy is an exchange or refund of your purchase price in accordance with our Return Policy.

 

SECTION 16 - INDEMNIFICATION

By purchasing products or services from our Website, you agree to indemnify and otherwise hold harmless Alterre Shoes, its officers, directors, shareholders, employees and agents from any direct, indirect, incidental, special, consequential or exemplary damages arising out of or relating to your use of our Website, including, but not limited to your breach of our Website Policies.

 

SECTION 17 - LINKING TO THIS SITE

Except with our prior written consent, you may not create or maintain a link from another website to our Website. If we do permit a link, you agree to comply with all applicable laws and regulations. Please contact us at info@alterreny.com if you are interested in linking to our Website.

 

SECTION 18 - GOVERNING LAW; JURISDICTION; STATUTE OF LIMITATIONS

This agreement will be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of laws principles. Any legal action arising out of or relating to Website Policies must be commenced within one year from the date the cause of action accrued, and will be subject to the exclusive jurisdiction of the state or federal courts located in Palm Beach County, Florida, and you hereby consent to the personal jurisdiction of these courts.

 

SECTION 19 - SEVERABILITY

If any provision of our Website Policies are found to be unenforceable, all other provisions will remain in full force.

 

SECTION 20 - CONTACT INFORMATION

We strive to provide an enjoyable shopping experience through our Website. Should you ever have questions about our Website Policies, please send an e-mail to info@alterreny.com. If you need assistance regarding order status, shipping, returns, refunds, or any other questions and concerns, please contact us at info@alterreny.com or through the chat application on our Website.